Reference number
ISO 9001:2015
International Standard
ISO 9001:2015
Quality management systems — Requirements
Edition 5
2015-09
Read sample
ISO 9001:2015
62085
Published (Edition 5, 2015)
This publication was last reviewed and confirmed in 2021. Therefore this version remains current.
This standard has 1 amendment.

ISO 9001:2015

ISO 9001:2015
62085
Language
Format
CHF 151
Convert Swiss francs (CHF) to your currency

What is ISO 9001?

ISO 9001 is a globally recognized standard for quality management. It helps organizations of all sizes and sectors to improve their performance, meet customer expectations and demonstrate their commitment to quality. Its requirements define how to establish, implement, maintain, and continually improve a quality management system (QMS).

Implementing ISO 9001 means your organization has put in place effective processes and trained staff to deliver flawless products or services time after time.

Why is ISO 9001 important?

With more than one million certificates issued to organizations in 189 countries, ISO 9001 is the most widely used quality management standard in the world. Within the ISO 9000 family, which defines seven quality management principles including a strong customer focus and continual improvement, ISO 9001 is the only standard that can be certified to (though certification is not mandatory).

Business benefits include:

  • Customer confidence: The standard ensures that organizations have robust quality control processes in place, leading to increased customer trust and satisfaction.
  • Effective complaint resolution: ISO 9001 offers guidelines for resolving customer complaints efficiently, contributing to timely and satisfactory problem-solving.
  • Process improvement: The standard helps identify and eliminate inefficiencies, reduce waste, streamline operations, and promote informed decision-making, resulting in cost savings and better outcomes.
  • Ongoing optimization: Regular audits and reviews encouraged by ISO 9001 enable organizations to continually refine their quality management systems, stay competitive, and achieve long-term success.

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What is ISO 9001: Quick guide to ISO 9001:2015 Quality Management Systems

Benefits of ISO 9001

  •  Increased customer trust and satisfaction
  • Sound quality control processes
  •  Cost savings and productivity gains
  •  Culture of continuous improvement

FAQ

General information

  •  : Published
     : 2015-09
     : 2015-09
    : International Standard to be revised [90.92]
  •  : 5
     : 29
  • ISO/TC 176/SC 2
  • RSS updates

 Amendments

Amendments are issued when it is found that new material may need to be added to an existing standardization document. They may also include editorial or technical corrections to be applied to the existing document.

Amendment 1

Climate action changes

Edition 2024

ISO 9001:2015/Amd 1:2024
88431
Language
Format
CHF 0
Shipping costs not included

Life cycle

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